Curious To Know What I Was Doing 10 Plus Years Ago?

Fireside Thrift Co. 04/01 to 10/02 Pleasanton, CA
Collections Manager 

• Managed a 22 employee collections department collecting on Sub Prime auto loans
• Taught Skip Tracing classes to the collections staff at the Cooperate and Branch offices and negotiated all outside Skip Tracing vendor contracts
• Started a new delinquency category and improved collections from 78% collected to 88.5% collected on a 46 million dollar portfolio
• Handled all employee issues: hiring, termination, coaching, counseling, training
• Developed standard procedures for this new department
• Assisted in the development of a training program to support eh cooperate and branch office collectors
• Developed the yearly budget for the department
• Nominated for Manager of the Year 2001

DePuy Orthotech 05/98 to 10/00
Insurance Contract Coordinator, Appeals Manager, Collection Coordinator

• Developed standard procedures
• Implemented training course for new hires
• Marketed DePuy’s program and products
• Negotiated the terms of Insurance Contracts
• Negotiated settlements on accounts
• Appealed denied claims with a 98% success rate increasing the revenue collected
• Implemented solutions for client issues and customer complaints
• Promoted 2 times

Brodnax Investigations 12/98 to 11/00
Owner and Private Investigator

• Conducted skiptacing investigations for rental car industry
• Conducted skiptracing and financial investigations for Sears and Roebuck
• Domestic investigations

United Collection Corporation/UCC Information Services Inc 07/95 to 11/97
Asset Investigator, Skiptrace Manager, Legal Collections Coordinator, Private Investigator

• Managed a 4 employee Skiptrace Department collecting on rental car damages
• Developed and Marketed UCC Information Services Corporation
• Negotiated client rates for services
• Handled client issues, complaints
• Held training classes on Skiptracing and asset investigations
• Coordinated legal process, seized property, bank accounts negotiated settlements
• Conducted over 120 investigations per month
• Exceeded monthly, quarterly, and yearly goals
• Collector of the month over 12 times
• Promoted 3 times

Diversified Collection Services (DCS) 7/90 to 4/94
Collector and Skiptracer

• Skiptraced on delinquent student loans
• Collected on defaulted Guaranteed Student Loans
• Handled client issues, complaints
• Exceeded monthly, quarterly, and yearly goals

They could run, but they could not hide!